To log in to JackpotCity, open the sign-in screen through our site and enter the mobile number linked to your account and your password. Games, bonuses and the app are all reached from your signed-in account.
Sign in to your JackpotCity account#
- Open JackpotCity through our site.
- Choose the sign-in option for existing players.
- Enter the mobile number on your profile, with the country code the screen shows.
- Enter your password on that same screen.
- Read the message that greets you, then head for games, a promotion or the app.
Your account often has a note waiting that tells you what is claimable or what to confirm.
Keep your sign-in yours#
You need to be 18 or older to play. If the screen asks you to confirm something, follow the wording in front of you rather than opening a second profile.
Where to go after you sign in#
| What you came for | Go here | What you get |
|---|---|---|
| Games | Casino | The live category menu |
| A promotion | Your offer, then Casino | The terms and the games to use it on |
| Mobile play | App | The direct download from our site |
| A new account | Register | The sign-up steps and activation |
| A blocked sign-in | Login problems | A fix for the message you see |
Bonuses and Free Spins with a deposit are available through JackpotCity. Open the offer in your account, read the terms and claim it before you top up so the offer applies to the deposit.
Sign in on your phone#
Mobile gives you the same account and the same balance as the browser.
If the sign-in screen stops you#
When you do ask for help, describe the step you reached and the message you can see. Keep passwords and recovery codes out of the conversation.
Signing in versus signing up#
For anything about playing from South Africa specifically, South Africa covers local access and eligibility.
Next step: sign in to JackpotCity through our site and claim what is waiting in your account.